I ordered a Track Lighting and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result!
I have purchased the Track Lighting from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company
I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Track Lightingthat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Track Lighting that in the past I kept the item instead of returning it.
This is the best thing I've ever used! I bought it during the anniversary sale and plan to buy another. I've used it every day since it came. Everyone must own one! Shipping was FaST as well. Arrived in 2 days with regular shipping.
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Track Lighting, one I had priced locally and found on Wayfair for less than half the retail cost. When the Track Lighting arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Track Lighting the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Track Lighting.
I was looking for a gift to send someone on a secret Santa exchange and as soon as I saw this Globe Electric Company Payton 4-Light Track Kit I knew it would be perfect! So cute! Simple and elegant. I bought one for myself and a friend and she loved it.
THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New Track Lighting is amazing! I've always had a great experience and Customer service is always friendly and helpful. Yes, products are a little more expensive than what you may find if you spent hours searching for the same product.
You can not go wrong with this furniture. Good price. Nice color! It does not look cheap like the others. I have received so many compliments. It's very cool and looks great. Will definitely buy other colors!
They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time.